March 19, 2024

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Temu marketplace launches in the U.S.

Amazon introduces AI-Powered listing tool

Emergence of split payment

Luxury retail adjusts amid economic changes

AI revolutionizes eCommerce Search Strategies

Temu marketplace launches in the U.S.

Temu is shifting its strategy by onboarding sellers with inventory in local U.S. warehouses, diverging from its reliance on China-based sellers. Since its U.S. launch in September 2022, Temu operated on a consignment model, managing all aspects from listing to fulfillment, but restricted its seller pool to those shipping from China.

Now, with over 1,000 U.S.-based sellers joining its ranks alongside 150,000 consignment sellers, Temu is evolving into a true marketplace akin to Amazon or eBay. These new sellers, utilizing local warehouses or third-party logistics, signify a significant expansion for Temu, facilitating quicker delivery and enabling access to U.S. and European sellers.

While all current Temu sellers are based in China, many also sell on Amazon, leveraging U.S. inventory for faster shipping. Temu’s shift aims to diversify its supply chain, enhance delivery speed, and broaden product offerings.

This strategic move positions Temu to compete directly with Amazon, prioritizing faster shipping and expanded selection to attract sellers and consumers alike.

Amazon introduces AI-Powered listing tool

Amazon has announced a pioneering AI tool designed to simplify product listing management for sellers. By leveraging generative artificial intelligence, sellers can now effortlessly create high-quality product pages on Amazon by providing a website URL.

This move reflects Amazon’s commitment to streamlining the listing creation process for businesses.

Previously, crafting product pages required significant time and effort. Now, with URL-based uploading, sellers can advertise their products on Amazon with ease. Over 100,000 selling partners have already utilized Amazon’s AI listing tools, with the new method promising even greater flexibility.

These advancements come at a reduced cost for Amazon, utilizing its Amazon Web Services (AWS) infrastructure. Mary Beth Westmoreland, VP for Worldwide Selling Partner Experience, emphasized the potential of AI to enhance product listing experiences, reducing effort for sellers while improving listing efficacy.

AI revolutionizes eCommerce Search Strategies and more

New research by Algolia reveals a surge in artificial intelligence (AI) adoption to address e-commerce hurdles. Business leaders are increasingly turning to AI for enhanced search capabilities, streamlined merchandising, and elevated personalization efforts.

Survey findings highlight the anticipated impact of AI on search optimization, with over half of respondents expecting improved accuracy and relevance. AI facilitates consumer-friendly product tagging, bridging industry jargon with customer language.

In merchandising, 52% of leaders plan AI investments, while 47% remain undecided, balancing automation with control.

Personalization remains a top priority, with 58% prioritizing rapid delivery, 52% focusing on product recommendations, and 50% enhancing payment experiences. This trend aligns with the rising interest in buy now, pay later platforms like Afterpay and Klarna.

As AI evolves, its potential to refine first-touchpoint experiences and personalize offerings grows. While businesses navigate the testing phase, AI holds promise in reshaping e-commerce strategies for efficiency and customer satisfaction.

Emergence of split payment

Split-payment or installment plans, such as buy now, pay later (BNPL), are gaining popularity among consumers, allowing them to spread purchase costs over several installments. According to PYMNTS Intelligence data, nearly 3 in 5 shoppers opted for installment plans in the preceding 12 months, indicating a strong consumer preference.

Merchants are responding to this trend, with 78% intending to enhance their utilization of installment plans, as revealed by PYMNTS Intelligence. This strategic shift aligns with consumer preferences, as different payment plans cater to various consumer segments.

The report “Divided, Not Conquered: Acquirer and Merchant Confusion Clouds Split-Payments Landscape” underscores the widespread appeal of split-payment plans, particularly among millennials and high-income consumers. Bridge millennials stand out as avid users, with 73% utilizing installment plans in the past year. Additionally, income levels influence adoption, with 64% of high earners and 61% of mid-range earners opting for installments.

These findings reflect the evolving payment landscape, indicating a transition towards flexible payment options favored by a diverse consumer base.

Luxury retail adjusts amid economic changes

Brands and retailers are refocusing on high-end consumers amidst economic challenges. Macy’s plans to close 150 stores to prioritize luxury brands, following successes at Bloomingdale’s and Blue Mercury.

Despite economic slowdowns, companies like Shiseido and L’Oréal report strength in luxury segments. Nordstrom emphasizes digital growth for its premium banner, Nordstrom Rack, amid a decline in sales at its flagship stores.

Mytheresa bucks discount trends, prioritizing elite clientele. CEO Michael Kliger highlights their commitment to top spenders for better economics and loyalty.

High-earning consumers also face financial pressures, with nearly half living paycheck to paycheck. Yet, retail spending rises as consumer sentiment improves, though many still expect higher prices.

As brands adapt to shifting consumer behaviors, they emphasize luxury lines to court affluent clientele, navigating a dynamic retail landscape.

Signing off,

The Merchant @CartHustle